Terms of Service

These terms govern use of Beacon Education, the instructional coaching service at beaconcoach.us, operated as Beacon Education (“Beacon”, “we”). By creating an account or using the service, you agree to them on behalf of yourself and, if you are signing up for a school, on behalf of that school. If you do not agree, do not use the service.

Beacon is for employees of schools and districts, aged 18 or older, who have been invited by an existing account. Accounts are created against a school; the person who creates the school account is its administrator and may invite, remove and manage other users.

Beacon assists observation, coaching, and evaluation workflows. When a school enables a rubric, Beacon may suggest how captured evidence aligns to a rubric level. Any suggestion is a draft for the observer’s consideration and has no effect until an authorised evaluator makes and records a decision in the school’s own process. The school remains solely responsible for evaluation outcomes, compliance with its collective bargaining agreement and state evaluation requirements, and any employment decision. Beacon is not a system of record for personnel files.

Keep your credentials confidential and tell us promptly if you believe an account has been compromised. You are responsible for activity under your account. We may suspend an account we reasonably believe is being used unlawfully or in a way that endangers other users’ data.

Beacon records observation evidence and produces an AI-generated instructional reading of it, along with suggested coaching questions. In rubric-enabled evaluation workflows, it may also suggest evidence-to-rubric alignment. Beacon does not make the evaluator’s final judgment, rank employees, or make employment decisions. Its output is a drafting aid, it can be wrong, and it is not a substitute for professional judgment.

You must not use Beacon output as the sole basis for an employment decision — evaluation, discipline, renewal, dismissal or compensation. Formal evaluation remains the responsibility of the evaluator and must follow your district’s policy and any applicable collective bargaining agreement.

Rosters, evidence, recordings, transcripts, analyses and notes belong to your school. You grant Beacon a limited licence to host, process, transmit and display that content solely to provide the service, keep it secure, and comply with law. We do not use it to train AI models and we do not sell it. That licence ends when the content is deleted.

You are responsible for having the authority and any consents your jurisdiction requires to record in a classroom, and for complying with FERPA, state student-privacy law, district policy and any bargaining agreement that governs observation.

• Do not upload unlawful, harassing or deliberately harmful content.
• Do not attempt to access another school’s data, probe our infrastructure, or circumvent usage limits.
• Do not resell, sublicense or white-label the service without a written agreement.
• Do not use Beacon to build a competing product, or scrape its output at scale.
• Do not use covert recording where the law or district policy forbids it.

• New schools get a 30-day free trial. A payment method is required to start it. Nothing is charged during the trial.
• Unless you cancel before the trial ends, your subscription begins automatically on the day it ends, at the plan price then shown on the pricing page, and renews each month or year until cancelled.
• We email your account administrator seven days before the first charge and again the day before, stating the amount, the date and how to cancel.
• Cancel any time under Settings, then Manage billing. Cancelling during the trial means you are charged nothing at all. Cancelling later ends the plan at the end of the period you have already paid for, and access continues until then.
• Paid plans are priced per principal, per month, and billed in advance monthly or annually through Stripe. Current prices are on the pricing page. Schools may pay by purchase order and invoice instead of a card; email billing@beaconcoach.us.
• Adding principals mid-term is prorated. Removing them takes effect at the next renewal.
• Fees are exclusive of tax. Schools with a valid exemption should send it to billing@beaconcoach.us.
• Payments are non-refundable except where required by law, though we will sort out an honest billing mistake.
• Schools that began a trial before 15 August 2026 started it without a payment method. Those trials are unchanged: they do not convert automatically and nothing will be charged unless that school chooses a plan.

If a subscription lapses, Beacon becomes read-only: your school can still open, read and export every observation, transcript and conversation, but cannot run new analyses. We will not hold your records hostage. We may delete the data of a closed account after the retention periods in the privacy policy.

We aim for continuous availability but do not promise it. Maintenance, third-party outages and incidents happen. Support is by email at admin@beaconcoach.us during United States business days.

We may change features and these terms. For material changes we will email account administrators at least 30 days before they take effect. Continuing to use Beacon after that means you accept the change; if you do not, cancel and we will refund the unused portion of a prepaid term.

You may stop using Beacon and close your account at any time. We may suspend or terminate an account for material breach of these terms, unlawful use, or non-payment, after notice where practical. On termination you may export your data for 30 days.

Except as expressly stated, Beacon is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that AI output is accurate, complete or suitable for any particular decision.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Our total liability arising out of or relating to these terms is limited to the amounts you paid us in the twelve months before the claim arose.

You will defend and indemnify Beacon against third-party claims arising from your content or from your use of the service in breach of these terms or of applicable law, except to the extent caused by our own breach.

These terms are governed by the laws of the State of Nebraska, United States, without regard to conflict of law rules. Disputes will be brought in the state or federal courts located in Nebraska. Nothing here waives a public entity’s rights or obligations under its own state law; public schools outside Nebraska may request a governing-law amendment before signing.

Beacon Education — admin@beaconcoach.us — Nebraska, United States.